[Jessica's Entries]

9 October 2003

Changing TWiKi Names

Please do not change the names of documents/links in TWiKi once they’re created. Someone changed the names of APS docs and added them to a “WireframeExample” section, and now the link in the table doesn’t work, and there are no previous versions being shown. Also, the links created to access these docs from the APS section in TWiKi are no longer working.

30 September 2003

W2W NetRaker Eval

I’m finalizing the usabilty eval for W2W and I wanted to ask the team to do the dry run before I “start” the eval. I’ve got a couple of questions about how things are set up, and I’m guessing that if everyone goes through it more will come up. I’d like to ask everyone to give feedback on what they think.

Thanks!

Jessica - Status Rpt Sept. 7 - 27

Activities (Sept. 7 - 27)

  • Facilitated user feedback from Third Fed for APS; found that generally new interaction design seems solid but there are still issues with the data returned.
  • Finalized APS wireframes based on Third Fed call and business owner feedback; finalized APS Navigation Model; finalized APS Wireframe Specs (see TWiKi).
  • Attended APS status meetings and participated in issue resolution efforts.
  • Created W2W materials for usability evaluation; talked w/Jeff Ballard of Citibank to get his input on the materials.
  • Worked to finalize set-up for W2W ID’s.
  • Began set-up of W2W Netraker evaluation (was on hold for ID’s and b/c acceptance was down).
  • Participated in 2.4 requirements reviews for scoping effort and for e-Business Marketing review.
  • Attended DUR status meetings; on track for meeting Jan. 1 deadline for HMDA changes, interaction design is in-line with other 2.4 changes (see TWiKi).
  • Attended DO/DU support communciation meeting w/Erika. Main topic of discussion was how to get changes into DO/DU faster, agreed to focus on issues that could be resolved in upcoming releases instead of analyzing the data in general and not taking action.

Planned Activities (Sept. 29 - Oct. 3)

  • Complete set-up of W2W ID’s
  • Complete NetRaker W2W evaluation
  • Complete W2W evaluation dry run with Jeff Ballard
  • Schedule W2W evaluations with participants
  • Deliver final documentation for APS
  • Work with APS to develop HTML mock-up of application

Project Statuses

  • APS: approaching finalization of 2.2 documentation, creating HTML mock-up of UI
  • DUR: approaching finalization of Jan. 1 release to meet HMDA requirements
  • W2W: in production with Citi

Issues

  • APS business owner has different goals for usabaility evaluations than UR+ID. Clear that Paul is using calls as opportunity to show changes and sell (or re-sell) APS. Result is that UR+ID is not getting good usability input.
  • APS business owner has set opinions on how some of the screens should look, which differ from the little feedback we’ve received as well as established best practices for presenting data on-line. Colin is going to set-up a meeting for us with Kelly & Paul to have conversation about screen in question. In the end, we’ll do what Kelly wants.

Travel Next Week

  • None

Project Contacts

  • W2W: Lorri Holloman
  • APS: Colin Deaso
  • DUR: Rich Acker

24 September 2003

Jessica's Schedule

Again, it seemed that rather than random emails it might be better to keep this all in one place.

Thursday Sept. 25 & Friday Sept. 26 - Vacation

Monday, Sept. 30 - OUT in the AM, in ~1PM
Tuesday, Sept. 31 - OUT in the AM, in ~ 1PPM
Wednesday, Oct. 1 - in the AM, OUT ~3PM
Thursday, Oct. 2 - in the AM, OUT ~ 3PM
Friday, Oct. 3 - in the AM, OUT ~3PM

If you need me while I’m out, please call on h: 703.938.2777 or c: 202.549.1508.

Official Repository for Wireframes?

I wrote an email and then thought…hey! I could use urid.org!! Here goes…

I spoke w/Rich today re: what the issue is w/TWiKi & Visio, and it seems that the problem may be CVS. At least for DO/DU, CVS is the official repository for ALL documentation (according to Rich). So…the wireframes were checked into CVS and then Leon created a link for TWiKi so that the document could be viewed in CVS from TWiKi. Rich said that when he tries to access the doc from TWiKi his system hangs. He’s going to talk w/Leon and see what the issue is and if it can be fixed.

Assuming it can, this raises at least one question—where should the repository of record be UR+ID docs? Should we try and get all teams to agree that TWiKi is the place? Or should we use established repositories where they exist and TWiKi where they don’t? And provide a link in TWiKi to the CVS docs when that is the repository of record?